The team at Chromatics Hotel has compiled a list of questions frequently asked by our customers when planning their stay, which we have grouped together under the heading "FAQ" (Frequently Asked Questions).

Opening hours

  • What are the hotel's check-in/check-out times?

    Check-in from 3 p.m. and check-out before 11 a.m.

  • What are the breakfast times?

    Breakfast is served from 6:30 a.m. to 10 a.m. on weekdays and from 7 a.m. to 10:30 a.m. on weekdays.

  • Does the hotel offer room service?

    We do offer room service for breakfast.

  • What are the restaurant opening times?

    The Hill Club restaurant is open every day from 12pm to 2pm and from 7pm to 10pm.

  • What are the bar opening times?

    The bar is open until 10pm.

  • Is reception open even if I arrive late at night?

    Yes, of course the reception is open 24/7.


  • What are the advantages of booking through our hotel website?

    By booking directly with us, you're guaranteed the best rates and special offers.

  • What methods of payment are accepted?

    We accept Visa, Master and American Express cards and Chèques Vacances ANCV


  • Does the hotel have rooms suitable for disabled guests?

    No, unfortunately Chromatics does not yet offer a PRM room.

  • What facilities are available in the hotel's rooms?

    Each room has air conditioning and a bathroom with hairdryer.


  • How close is the hotel to public transport?

    2 minutes' walk from the hotel is the Marc Antoine Petit bus stop.

    Bus line: S1

    12 minutes walk from the hotel you will find the bus stop Perrache-gare routière.

    Bus lines: 34, 120 + TER.

  • How do I get to the hotel from the train station/airport?

    To reach the hotel from Lyon Perrache station: 5 minutes on foot / Lyon Part-Dieu station: 25 minutes by car

    To reach the hotel from Lyon Saint-Exupéry airport: 55 minutes by public transport - 30 minutes by car

  • How far is the hotel from downtown Lyon?

    The Place Bellecour can be reached in 5 minutes by car or 25 minutes on foot.

Hotel services

  • Are pets allowed in the hotel?

    Yes, pets (dogs/cats) are allowed in the hotel for +15€/pet/day.

  • Is it possible to leave luggage at the hotel before check-in or after check-out?

    Yes, the hotel has a luggage room where you can leave your luggage in complete safety.

  • Does the hotel have a parking lot?

    "We do not have private parking at the hotel. However, we have a partnership with the nearest public car park: Q park, 2 Rue Smith, Places des Archives 69002 Lyon.

    You can follow this link: to buy your ticket at the preferential rates before entering the car park. You can also buy a ticket at reception.

    Preferential hotel rates: Night : 10€, Day: 13€, 24h: 20€, 36h: 24€, 48h: 34€, 72h: 50€."

  • Does the hotel have meeting/seminar facilities?

    Yes, the hotel has 7 meeting rooms.

  • Is internet access free?

    Yes, wifi is available free of charge throughout the hotel, including rooms.

Tourist tax

  • How much is the tourist tax? When do I pay it?

    The tourist tax at the Chromatics is €1.65/person/night. It must be paid directly to the hotel.


  • What activities are available in the Lyon area?

    The Chromatics hotel, ideally nestled in the centre of Lyon, offers an exceptional stay in the heart of this vibrant city, which harmoniously blends its historical heritage with a contemporary urban dynamic.

    Its strategic location allows visitors to easily discover the emblematic tourist treasures of the City of Lights.

    What to do in Lyon? Here are 10 must-do activities:

    Of course, here's a list of 10 must-do activities in Lyon:

    Vieux Lyon and Traboules Explore the charming Vieux Lyon district with its cobbled streets, secret passageways and well-preserved medieval buildings.

    •Basilique Notre-Dame de Fourvière: Visit this magnificent basilica perched on the Fourvière hill. Enjoy panoramic views over the city from its terraces.

    •Croix-Rousse: Discover the Croix-Rousse district, once home to the canuts (silk weavers), with its steep slopes, traboules and bohemian atmosphere.

    •Musée des Beaux-Arts: Admire the rich collection of the Musée des Beaux-Arts de Lyon, which houses works ranging from Antiquity to contemporary art.

    •Parc de la Tête d'Or: Enjoy a day outdoors in this large urban park, which boasts well-kept gardens, a lake, a free zoo and an exotic greenhouse.

    •Place Bellecour: Visit Place Bellecour, one of the largest squares in Europe, surrounded by shops, restaurants and cafés.

    •Musée Confluence: Explore the Musée des Confluences, a modern museum dedicated to science, society and civilisation, located at the confluence of the Rhône and Saône rivers.

    •Les Halles de Lyon-Paul Bocuse: Sample local produce and discover Lyon's gastronomy in this famous covered market, named after the famous chef.

    •Visit the city's rooftops: a new guided tour to discover Lyon from a new angle with unexpected viewpoints.

    •Stroll along the quays of the Saône: Stroll along the quays of the Saône, enjoying the picturesque banks, barges and cafés that line the river.


  • What facilities are available in the hotel's meeting/seminar rooms? How many people can these rooms accommodate?

    The Chromatics hotel offers guests a 400 m² workspace divided into 7 seminar rooms, most of which benefit from an abundance of natural light. These rooms, which can accommodate up to 300 people, are fully equipped with video projectors, flipcharts, notepads, pens, sound equipment, microphones, air conditioning and high-speed Wi-Fi. What's more, the rooms have direct access to the hotel terrace, giving you the chance to relax and enjoy invigorating breaks in the sunshine.

Eco responsibility

  • What steps has the hotel taken to protect the environment?

    As part of our commitment to social and environmental responsibility (SER), our hotels have decided to stop using plastic bottles, and we now have a Purezza water fountain in the lobby of each of our establishments. To raise our guests' awareness of everyday actions to help the environment, HappyCulture hotels sort waste and display "eco-gestures". During breakfasts, we favour local and bulk products in order to reduce our carbon footprint. To encourage responsible consumption, for stays of two nights or more we encourage our guests to dispense with the cleaning service, saving up to 60 litres of water.